SHIPPING POLICY
At BesttoBoy, we are committed to providing you with a seamless and reliable shipping experience. This Shipping Policy outlines our shipping timeframes, costs, and procedures.
1. Order Processing Times
-
Orders are processed within 7-14 business days after receiving payment confirmation.
-
If there are any delays due to high order volumes or unforeseen circumstances, we will notify you via email.
2. Shipping Costs
-
Shipping costs are calculated at checkout based on the shipping destination and selected shipping method.
3. Shipping Destinations
-
Domestic Shipping: We offer shipping across Thailand, with costs calculated based on actual distance.
-
International Shipping: We ship to select international locations. Additional customs fees or duties may apply, which are the responsibility of the customer.
4. Estimated Delivery Times
-
Domestic Shipping: 2-5 business days.
-
International Shipping: 7-14 business days.
-
Delivery times may vary due to weather, customs clearance, or carrier delays.
5. Tracking Information
-
Once your order is shipped, you will receive a tracking number via email.
-
You can track your order through our shipping provider’s website.
6. Lost or Delayed Shipments
-
If your order is significantly delayed, please contact us for assistance.
-
We are not responsible for lost packages due to incorrect shipping addresses provided by the customer.
7. Service Interruptions
-
In cases of natural disasters, strikes, or other force majeure events, shipping times may be affected. We will provide updates as necessary.
Your use of this website indicates that you have read, understood, and agreed to these Terms and Conditions.